Bhano Healthcare  (a unit of BHANO ENTERPRISES)

Is committed to protecting your privacy and complying with all applicable privacy laws and regulations, including the latest Reserve Bank of India (RBI) guidelines. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, bhanohealthcare.com, or use our services.

What Personal Information Do We Collect?

We collect personal information from you when you:

  • Create an account on our website
  • Place an order for medicines or other products
  • Contact us for customer support
  • Sign up for our newsletter or other marketing communications

The personal information we collect may include your name, email address, mailing address, phone number, payment information, and medical history.

How Do We Use Your Personal Information?

We use your personal information to:

  • Process your orders for medicines and other products
  • Provide you with customer support
  • Send you marketing communications, such as our newsletter and special offers
  • Improve our website and services
  • Conduct research and development
  • Comply with legal and regulatory requirements

How Do We Share Your Personal Information?

We never share your personal information with any other party, except as required by law or to fulfill our contractual obligations. For example, we may share your personal information with third-party payment processors to process your payments.

Payment Details

At no time will your payment details be stored with us as it is never shared by payment gateways. Your data is secured as per the latest RBI guidelines with the payment gateway.

Your Choices

You have the following choices regarding your personal information:

  • You can opt out of receiving marketing communications from us by clicking on the unsubscribe link in any marketing email.
  • You can request access to your personal information or request that we delete your personal information by contacting us at vikram@bhanohealthcare.com

Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will notify you by posting a notice on our website..

Contact Us

If you have any questions about this Privacy Policy, please contact us at vikram@bhanohealthcare.com

Additional Information

  • We use cookies and other tracking technologies to collect information about your use of our website. This information is used to improve our website and services and to send you targeted marketing communications.
  • We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at vikram@bhanohealthcare.com so that we can delete their information.
  • We comply with all applicable privacy laws and regulations, including the latest RBI guidelines.

Emphasis

We emphasize that we never share your personal information with any other party, except as required by law or to fulfill our contractual obligations. We only keep records for legal purposes. We value your privacy and will never sell or rent your data to third parties for their own marketing purposes.

RBI Guidelines

Our privacy policy is in compliance with all applicable RBI guidelines, including the following:

  • We do not store your payment details.
  • We use latest data encryption and other security measures to protect your personal information.
  • We have a data retention policy in place to ensure that we only keep your personal information for as long as necessary.
  • We provide you with access to your personal information and the ability to request that we delete it.

We hope this Privacy Policy is helpful. Please contact us if you have any questions.